I placed an order in January for B-** patches through Groupon and the money was taken o...
GetHuman-bbchirop's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bbchirop will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bbchirop can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bbchirop's own words
I placed an order in January for B-** patches through Groupon and the money was taken out of my account on January **,**** and I have not received the order. You guys are impossible to contact. I have not received a response from the vitamin company as well. I will never order anything again from Groupon. This is my second failed order. I should have looked up the reviews sooner...you have a bad reputation for this. Thank you.
GetHuman-bbchirop did not yet indicate what Groupon should do to make this right.
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