I purchased a voucher for * for reflexology to use by **th *nd ****. I booked for yeste...
GetHuman2216226's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2216226's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2216226 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2216226 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2216226 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2216226's own words
I purchased a voucher for * for reflexology to use by **th *nd ****. I booked for yesterday **th. When we arrived a there was only one therapist available. We were taken to a room which we were shocked as the room was really filthy. The therapist started on my feet while she was talking on her phone. We decided to leave. I told her that I would be getting in touch with Groupon looking for a refund.
GetHuman2216226 did not yet indicate what Groupon should do to make this right.
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