I purchased a voucher for * for reflexology to use by **th *nd ****. I booked for yeste...

GetHuman2216226's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2216226 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2216226 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2216226's own words
I purchased a voucher for * for reflexology to use by **th *nd ****. I booked for yesterday **th. When we arrived a there was only one therapist available. We were taken to a room which we were shocked as the room was really filthy. The therapist started on my feet while she was talking on her phone. We decided to leave. I told her that I would be getting in touch with Groupon looking for a refund.
GetHuman2216226 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2216226
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 161549 others
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Timeline
GetHuman2216226 started working on this issue
Feb 15th 7:14pm