GetHuman2215556's customer service issue with Groupon from February 2019
Help with my Groupon issue
GetHuman2215556's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2215556 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2215556 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2215556's own words
get my money back ... I ordered chocolate covered strawberries on Tues this week. They charged my American Express card * times. I cancelled the order and I am still waiting for the money to be put back on my American Express card. I really need this expidited as that took part of my rent money. I also did not receive any fruit. My redemption code is . GBSBV*YUYTMWDUAR. Groupon LG-**HW-VPRT-C*BM-*VN*
refund all the money you took from my American Express card
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