I purchased a groupon for a no chip manicure and pedicure from the Hilton spa in woodcl...
GetHuman-vapanagi's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman-vapanagi's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vapanagi will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vapanagi can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-vapanagi's own words
I purchased a groupon for a no chip manicure and pedicure from the Hilton spa in woodcliff lake NJ and normally when I buy their groupons they expire in six months but this one expires in *. I realized this after I bought it and I will not be able to use it in * months. I don’t want it anymore but I used a coupon to buy it. I want to be refunded and use that coupon on something else but only have ** hours for the trade in. I need help ASAP but it seems you don’t have a working customer service phone number !!
GetHuman-vapanagi did not yet indicate what Groupon should do to make this right.
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