I ordered two Himalayan salt lamps. I got charged for * and it came out of my account y...

GetHuman-lcbgbcb's customer service issue with Groupon from February 2019

2 views
 | 
156573 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-lcbgbcb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lcbgbcb's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lcbgbcb will want to follow the link below to head to their help center. We will check on GetHuman-lcbgbcb later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lcbgbcb may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-lcbgbcb's own words
I ordered two Himalayan salt lamps. I got charged for * and it came out of my account yet I only received one. The front of my package also says *x salt lamp but it only contains one. I’m very disappointed as it seems I’ve been charged for something I haven’t received! I have all this proof but cannot contact the company groupon which is very upsetting. My order number is ********* . I would really like to hear from them ASAP as they are presents many thanks *Laura Brennan
GetHuman-lcbgbcb did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lcbgbcb fixed the problem
We are waiting for GetHuman-lcbgbcb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lcbgbcb fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-lcbgbcb
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 156573 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lcbgbcb started working on this issue
Feb 7th 10:36pm