I purchased a photo package, it’s taken * days and numerous phone messages to finally g...

GetHuman-belledun's customer service issue with Groupon from February 2019

7 views
 | 
156026 similar
 | 
0 following
Help with my Groupon issue
GetHuman-belledun's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-belledun will want to follow the link below to head to their help center. We will check on GetHuman-belledun later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-belledun's own words
Get a photograph taken. ... I purchased a photo package, it’s taken * days and numerous phone messages to finally get a response from the photographer. They will not honour the package I bought, for a head shot.*I would like to get a refund.
It took * days and numerous phone calls to get s response back telling me they won’t take my photo.
I would like to get a refund.
I have purchased items from groupon before with good results.
I have an issue with Groupon too
How GetHuman-belledun fixed the problem
We are waiting for GetHuman-belledun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-belledun fixes it.
This email address isn't valid

Groupon

Aedan Photography Studio
Customer service issue
Reported by GetHuman-belledun
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 156026 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-belledun started working on this issue
Feb 7th 12:36am
GetHuman-belledun indicated the issue is not fixed yet.
Feb 7th 6:04am
GetHuman-belledun indicated the issue is not fixed yet.
Feb 7th 4:17pm
GetHuman-belledun indicated the issue is not fixed yet.
Feb 8th 2:03am
GetHuman-belledun indicated the issue is not fixed yet.
Feb 8th 2:06am
GetHuman-belledun shared this issue with your circles on Google+
Feb 8th 2:07am