Order * ***********Bought this Groupon for my daughter she has been attempting for two...
GetHuman-suzscbl's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman-suzscbl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suzscbl's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-suzscbl will want to follow the link below to head to their help center. We will check on GetHuman-suzscbl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-suzscbl may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-suzscbl's own words
Order * ***********Bought this Groupon for my daughter she has been attempting for two weeks to get an appointment. Unanswered text messages,sicknesses,food poisoning & morning sickness claims the facialist. This is an important gift due to a situation she’s come from I really want her to have a nice experience and this just doesn’t seem like it would be good because she can’t even get an appointment. I also do not want ramifications from this woman.
GetHuman-suzscbl did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-suzscbl fixed the problem
We are waiting for GetHuman-suzscbl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.