Hello, my name is shaquilla paino im contacting you regarding a refund of $** to my acc...

GetHuman2044411's customer service issue with Groupon from January 2019

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GetHuman2044411's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2044411 will want to follow the link below to head to their help center. We will check on GetHuman2044411 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2044411 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2044411's own words
Hello, my name is shaquilla paino im contacting you regarding a refund of $** to my account. Yesterday ******* i attempted to purchase * *** game cards from dave and buster in maplegrove mn. I didnt have the app on my phone so i went to google to access groupon and i couldnt remember my pw so i use the option to use my facebook account. I didnt realize that my receipt would be send to my yahoo which i havnt used in a very long time, i attempted to get into my yahoo account several times and i was very unsucessful . Unfortunately i was not able to redeem my coupon for dave and busters * cards with *** game points for $** because of my email, but my card has been charged ending in ****. Is there any way i can get my $** refunded since i wasnt able to redeem my coupon and i no longer need use for it?!
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Groupon

Customer service issue
Reported by GetHuman2044411
Jan 26th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman2044411 started working on this issue
Jan 26th 4:19pm