I have Groupons and Groupon dollars on my account. Please either refund the Groupon dol...

GetHuman2041269's customer service issue with Groupon from January 2019

149924 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman2041269's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2041269's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2041269 will want to follow the link below to head to their help center. We will check on GetHuman2041269 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2041269 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2041269's own words
I have Groupons and Groupon dollars on my account. Please either refund the Groupon dollars and dollars for my coupons or allow me to get into my account and use the certicatrs. Your Cs person who called me said she coukd re- activate my account but could not give me the coupons. This is a violation of your agreement with me, there are *** dollars on my account for me to use plus many other Groupon certificates that have expired that have $ value. She did not activate my account and counter telephone line. Please get back to me this svening . It is *:** est.*Thanks*A supervisor is preferable.
GetHuman2041269 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2041269 fixed the problem
We are waiting for GetHuman2041269 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2041269 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2041269
Jan 25th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 149924 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2041269 started working on this issue
Jan 25th 11:54pm