On Jan * I purchased a Pyle **" portable DVD player thru Groupon-Order * **********. Su...

GetHuman2031465's customer service issue with Groupon from January 2019

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GetHuman2031465's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2031465 will want to follow the link below to head to their help center. We will check on GetHuman2031465 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2031465's own words
On Jan * I purchased a Pyle **" portable DVD player thru Groupon-Order * **********. Supposedly it was shipped thru FedEx but the tracking * was not correct. (They said). The player has not shown up yet. My son recommended your company so I ordered thru you. I do not have an acct and I certainly don't wish to open one with you since I cannot trust your service. Please refund my money-l'll order from somewhere else. Ronata Harrell, *****@***.com
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Customer service issue
Reported by GetHuman2031465
Jan 25th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 149628 others
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GetHuman2031465 started working on this issue
Jan 25th 5:21pm