To Whom It May Concern,*Hello I was on the process of purchasing my last groupon deal...

GetHuman-selenne_'s customer service issue with Groupon from January 2019

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The issue in GetHuman-selenne_'s own words
To Whom It May Concern,*Hello I was on the process of purchasing my last groupon deal “BYOB Private Day Sailing” and I had a code for **% off “EXPLORE” and when inserting the code instead of clicking APPLY for my code to apply to my order, I clicked “confirm purchase” and my order went through without the discount so instead of being charged $*** with discount I was charged full price, $***. I was very confused and did a credit exchange within groupon, so I could repurchase the deal with the discount and now I wanted to know if I could a refund fron that remaining money, please? Let me know what can be done about it. I reall appreciate your help and time, thank you!
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Groupon

Customer service issue
Reported by GetHuman-selenne_
Jan 25th, 2019 - 3 mons ago
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GetHuman-selenne_ started working on this issue
Jan 25th 4:36am