My boyfriend purchased a groupon for me in Oct for my birthday, and because of surgery...
GetHuman-ksswany's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-ksswany's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ksswany's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ksswany will want to follow the link below to head to their help center. We will check on GetHuman-ksswany later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ksswany may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ksswany's own words
My boyfriend purchased a groupon for me in Oct for my birthday, and because of surgery I could not use it until about two weeks ago. I have been calling the business and leaving messages, but I have not gotten a response. She does not answer her phone. I contacted the other business that's attached to hers, and they said that it is a known issue with her, and they were advised by their employer to tell customers to keep leaving messages. My problem is, my groupon is expiring on Monday and I cannot reach the business. Please help!!
GetHuman-ksswany did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ksswany fixed the problem
We are waiting for GetHuman-ksswany to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.