My husband purchased a groupon as a gift for me for Six ThermaLift Skin-Tightening Trea...
GetHuman2032214's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman2032214's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2032214's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2032214 will want to follow the link below to head to their help center. We will check on GetHuman2032214 later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2032214's own words
My husband purchased a groupon as a gift for me for Six ThermaLift Skin-Tightening Treatments from Clow Ultimate Health Solutions... I had currently asked for a refund for the laser treatments prior to this and Groupon had given me a credit but then taken it away because clow had used the Groupon. So I just kept the laser treatments. I do not want the skin treatments I have tried everything to refund this Groupon since he has given it to me. It cost over $***. We are very good customers to Groupon we even have a merchant account for our business. I am going to finish the laser treatments because they were cashed in but I don't want the skin tightening ones that were given to me. The laser treatments do not even work therefore I wouldn't purchase this one. Please get back with me with a resolution ASAP. I have been trying to resolve this for four weeks now. Thank you
GetHuman2032214 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2032214 fixed the problem
We are waiting for GetHuman2032214 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.