Dear Groupon,*I purchased two Jenifer Beauty * Groupons for mani*pedi . I purchased the...

GetHuman1977824's customer service issue with Groupon from January 2019

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The issue in GetHuman1977824's own words
Dear Groupon,*I purchased two Jenifer Beauty * Groupons for mani*pedi . I purchased them for $**.** each. You sold me two groupons for Jenifer Salon, but the business refuses to honor the second one. There was no way for me to know that at the time of the purchase and now I am out $**.** through no fault of my own.*The one that was expiring on **th of January I redeemed Sunday, January **th, ****.*I was told at the Jenifer Beauty Spa that you can use only one groupon for mani*pedi services.*So I have ******** (my second groupon) left that it is due ** February ****. It is under Groupon Number LG-YRT*-*GKJ-**F*-CC**.*As you can see from my very active Groupon account, I am a good and loyal customer. Could you please let me know if there is any way that I can get full refund on my cc (Master * ****) or a full credit to my account for future Groupon purchases.*Please tell me the steps I should take to process this refund to my cc card, or Groupon shopping credit.*Thank you in advance for your good customer service.**Visnja Kasic
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Customer service issue
Reported by GetHuman1977824
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
Similar issue to 144639 others
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GetHuman1977824 started working on this issue
Jan 16th 6:56pm