I bought * “Woodbury return tickets * vip booklet” groupons from Groupon yesterday at...

GetHuman-sssarah's customer service issue with Groupon from January 2019

3 views
 | 
144360 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-sssarah's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sssarah's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sssarah will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sssarah can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sssarah may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-sssarah's own words
I bought * “Woodbury return tickets * vip booklet” groupons from Groupon yesterday at **am (New York time) but I am not receiving any confirmation nor can find my purchase detail. But I have received payment receipt from my card company.**So I tried to log in but it says I don’t have my account with my detail, so I signed up again and now it says I don’t have any groupons purchased. I guess it might have been checked out as a guest or something and I might have put a wrong email address as I am not receiving any details. **I made payment via City visa card. The time shows Korea time where I am located in. **Can you send me the confirmation email to the email I wrote beneath?
GetHuman-sssarah did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sssarah fixed the problem
We are waiting for GetHuman-sssarah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sssarah fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-sssarah
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 144360 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sssarah started working on this issue
Jan 16th 6:33am