I bought * “Woodbury return tickets * vip booklet” groupons from Groupon yesterday at...
GetHuman-sssarah's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman-sssarah's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sssarah will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sssarah can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-sssarah may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-sssarah's own words
I bought * “Woodbury return tickets * vip booklet” groupons from Groupon yesterday at **am (New York time) but I am not receiving any confirmation nor can find my purchase detail. But I have received payment receipt from my card company.**So I tried to log in but it says I don’t have my account with my detail, so I signed up again and now it says I don’t have any groupons purchased. I guess it might have been checked out as a guest or something and I might have put a wrong email address as I am not receiving any details. **I made payment via City visa card. The time shows Korea time where I am located in. **Can you send me the confirmation email to the email I wrote beneath?
GetHuman-sssarah did not yet indicate what Groupon should do to make this right.
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