I bought a ** hour baseball training session from heart of the champion baseball a few...
GetHuman-heidilew's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman-heidilew's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-heidilew will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-heidilew can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-heidilew's own words
I bought a ** hour baseball training session from heart of the champion baseball a few months ago and today I just called to set up an appointment to start for my son in the gentleman informed me that he has asked Groupon to remove this coupon from your guys's site because he is no longer honoring those Groupons due to the fact he does not live in the area anymore so I am writing this to get my refund for the Groupon that I bought so if someone could please come in contact with me I'd greatly appreciate it. In the card that I purchased it with I have a new card so I would have to give you the new card information. Thank you so much for your time have a wonderful day
GetHuman-heidilew did not yet indicate what Groupon should do to make this right.
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