I received an email this morning from Groupon to purchase the Sonoma Passport for...
GetHuman1350385's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman1350385's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1350385 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1350385 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
The issue in GetHuman1350385's own words
I received an email this morning from Groupon to purchase the Sonoma Passport for ****.*I purchased Sonoma Passport for **** but did fnot use it.*I attempted to use the expired value of that groupon to purchase the new one you offered me this morning. *When I tried to purchase using my voucher it would not process. Why am I not able to purchase something that I was offered it????*Marlene Oehler******@***.com
GetHuman1350385 did not yet indicate what Groupon should do to make this right.
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