I received an email this morning from Groupon to purchase the Sonoma Passport for...

GetHuman1350385's customer service issue with Groupon from January 2019

143919 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1350385's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1350385's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1350385 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1350385 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1350385 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1350385's own words
I received an email this morning from Groupon to purchase the Sonoma Passport for ****.*I purchased Sonoma Passport for **** but did fnot use it.*I attempted to use the expired value of that groupon to purchase the new one you offered me this morning. *When I tried to purchase using my voucher it would not process. Why am I not able to purchase something that I was offered it????*Marlene Oehler******@***.com
GetHuman1350385 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1350385 fixed the problem
We are waiting for GetHuman1350385 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1350385 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1350385
Jan 15th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 143919 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1350385 started working on this issue
Jan 15th 4:49pm