I was able to cancel and order that I did not authorize, but still would like to know h...

GetHuman1969611's customer service issue with Groupon from January 2019

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The issue in GetHuman1969611's own words
I was able to cancel and order that I did not authorize, but still would like to know how and when it was purchased. I can't get that info through trying to talk to someone at Groupon or through my bank. I am trying to get that info so that I can prevent it from happening again. I did change my password.*I have been using Groupon for many years now and would like to continue using it. I am ** years old and would like to be able to get someone on the phone. My eyes are not up to spending to much time on the computer trying to find out what happened.*Thank you*Peter Graham
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Groupon

Customer service issue
Reported by GetHuman1969611
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
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Timeline
GetHuman1969611 started working on this issue
Jan 15th 4:17pm