No confirmation or notice to gift recipient

GetHuman-dmbarbar's customer service issue with Groupon from January 2019

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The issue in GetHuman-dmbarbar's own words
I want a credit because my credit card was charged for something I never received ... Placed order ******** did not receive confirmation nor did gift recipient receive notice. Credit card was charged. Gift was for two massages at Elements in Northport NY and cost $***.**
This was a Christmas gift. It is so frustrating when you cannot reac a compny by phone and speak with a representative.
I want a credit. I was billed for something i never received
First time customer....never again!
I contacted my credit card company
I have an issue with Groupon too
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Groupon

Elements massage
Customer service issue
Reported by GetHuman-dmbarbar
Jan 14th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 143556 others
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Timeline
GetHuman-dmbarbar started working on this issue
Jan 14th 10:44pm