On January *nd I Ordered the Record digital subscription with * actually papers Thurs...

GetHuman-krystole's customer service issue with Groupon from January 2019

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The issue in GetHuman-krystole's own words
On January *nd I Ordered the Record digital subscription with * actually papers Thurs and Sunday. It wasn't until January *th I received confirmation e-mail. Jan **th paperarrived but thrown onto front of driveway. Called to request paper be delivered to doorstep and informed hold time would be ** minutes. Held on phone for ** minutes before reaching the Philippines paper. No apper delivered Sunday the **th. Sent e-mail request for delivery Monday received no reply, no paper. Called today and alerted hold time would be ** minutes. Tried online chat and was sent message indicating Monday and Tuesday were busy times to try again on Wednesday. No service, no paper - shameful. I want an immediate cancelation of the subscription and a refund to my Paypal account.
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Customer service issue
Reported by GetHuman-krystole
Jan 14th, 2019 - a mon ago
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GetHuman-krystole started working on this issue
Jan 14th 6:18pm
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Jan 14th 6:19pm