Hi there,**My name is Winona Ramsaur, and I recently purchased a phone through Groupon...

GetHuman-ramsaur's customer service issue with Groupon from January 2019

143182 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-ramsaur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ramsaur's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ramsaur will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ramsaur can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ramsaur may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ramsaur's own words
Hi there,**My name is Winona Ramsaur, and I recently purchased a phone through Groupon, order number **********.**CREO Distributions LLC *Samsung Galaxy S* GSM Unlocked Refurbished A Grade **GB*Purchased: Jan *, *****Qty: **Status: Delivered*Note: Your order was delivered on Jan *, **** **The battery seems to be defective (losing it's charge right away and become very hot when just used for a minute) and need to return or exchange. I am having trouble finding all of the contact info for CREO, as well as any return instructions. **Also, do you know if I return it to the same address? Is there a phone number and*or email that you could give me for CREO? It feels strange to just put it in the mail with no instructions and no confirmation of their return policy. My understanding is that I can return the phone and get a full refund within ** days. Is that correct, and also is it ** days from the day I receive it?**Any info that you can give me to help with this return process would be much appreciate.**Thank you so very much,*Winona
GetHuman-ramsaur did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ramsaur fixed the problem
We are waiting for GetHuman-ramsaur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ramsaur fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ramsaur
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 18 customers so far
Similar issue to 143182 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ramsaur started working on this issue
Jan 14th 4:13pm