Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have...

GetHuman-sonypony's customer service issue with Groupon from January 2019

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The issue in GetHuman-sonypony's own words
Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have to be used before the groupon expiration date. The lady on the phone said no, you just have to come in once before that date. When I went to my first class, someone at the office said oh that lady must've been mistaken, but you have to use all * before the expiration date. I bought * groupons, one for myself and one for my husband. Unfortunately, we are going on vacation for the next * weeks and won't be back until February. Therefore, we can't use the groupon. That is why I had called to ask prior to buying it. They apologized and said to return the groupon. Can you help me?
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Customer service issue
Reported by GetHuman-sonypony
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
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GetHuman-sonypony started working on this issue
Jan 14th 12:48pm