Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have...

GetHuman-sonypony's customer service issue with Groupon from January 2019

3 views
 | 
143066 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-sonypony's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sonypony's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sonypony will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sonypony can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sonypony may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sonypony's own words
Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have to be used before the groupon expiration date. The lady on the phone said no, you just have to come in once before that date. When I went to my first class, someone at the office said oh that lady must've been mistaken, but you have to use all * before the expiration date. I bought * groupons, one for myself and one for my husband. Unfortunately, we are going on vacation for the next * weeks and won't be back until February. Therefore, we can't use the groupon. That is why I had called to ask prior to buying it. They apologized and said to return the groupon. Can you help me?
GetHuman-sonypony did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sonypony fixed the problem
We are waiting for GetHuman-sonypony to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sonypony fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-sonypony
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 143066 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sonypony started working on this issue
Jan 14th 12:48pm