Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have...
GetHuman-sonypony's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sonypony will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sonypony can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sonypony's own words
Hi. I had called Hope Yoga prior to buying this groupon and asked if all * classes have to be used before the groupon expiration date. The lady on the phone said no, you just have to come in once before that date. When I went to my first class, someone at the office said oh that lady must've been mistaken, but you have to use all * before the expiration date. I bought * groupons, one for myself and one for my husband. Unfortunately, we are going on vacation for the next * weeks and won't be back until February. Therefore, we can't use the groupon. That is why I had called to ask prior to buying it. They apologized and said to return the groupon. Can you help me?
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