On January *, ****, I purchased with my Visa Credit Card a $*.** for $**.** offer from...

GetHuman-edfalco's customer service issue with Groupon from January 2019

7 views
 | 
142998 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-edfalco's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-edfalco's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edfalco will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-edfalco can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-edfalco may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-edfalco's own words
I want my to receive my $*.** for $**.** offer from Starbucks*Groupon. ... On January *, ****, I purchased with my Visa Credit Card a $*.** for $**.** offer from Starbucks through Groupon. I went through all the Groupon screens as directed and provided my Visa Credit Card number, my name, mailing address and email address. When I got to the last screen I was expecting to either receive an email for confirmation of payment with a bar code so I could take to Starbucks or be advised that I would receive a gift card through the mail. I received neither. Although I was charged for $*.**, which was posted to my credit card on January *, ****. Kindly address this matter and contact me as I would like to continue to be a customer of Groupon.
Please send me my purchase with a bar code or gift card to present to Starbucks as confirmation of my purchase through you.
I have an issue with Groupon too
How GetHuman-edfalco fixed the problem
We are waiting for GetHuman-edfalco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-edfalco fixes it.
This email address isn't valid

Groupon

Starbucks $*.** for $**.**.
Customer service issue
Reported by GetHuman-edfalco
Jan 14th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 142998 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-edfalco started working on this issue
Jan 14th 5:47am