On January *, ****, I purchased with my Visa Credit Card a $*.** for $**.** offer from...
GetHuman-edfalco's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edfalco will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-edfalco can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
The issue in GetHuman-edfalco's own words
I want my to receive my $*.** for $**.** offer from Starbucks*Groupon. ... On January *, ****, I purchased with my Visa Credit Card a $*.** for $**.** offer from Starbucks through Groupon. I went through all the Groupon screens as directed and provided my Visa Credit Card number, my name, mailing address and email address. When I got to the last screen I was expecting to either receive an email for confirmation of payment with a bar code so I could take to Starbucks or be advised that I would receive a gift card through the mail. I received neither. Although I was charged for $*.**, which was posted to my credit card on January *, ****. Kindly address this matter and contact me as I would like to continue to be a customer of Groupon.
Please send me my purchase with a bar code or gift card to present to Starbucks as confirmation of my purchase through you.
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