This is NOT the first time I've contacted groupon about this problem. I bought the Qua...

GetHuman-terrybry's customer service issue with Groupon from January 2019

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The issue in GetHuman-terrybry's own words
This is NOT the first time I've contacted groupon about this problem. I bought the Qualtry groupon, ordered the sketch pad, and entered the voucher number when i placed my order. The first time I entered *, i got an error message. I re-entered the same info and the site appeared to accept the data. However, when i got confirmation of my order, i was being charged for full amount of item. NOT THE GROUPON PRICE!!!!! I immediately contacted both companies. Qualtry NEVER responded to ANY of my emails. Groupon sent a number of emails that indicated no one really read my emails. Now the item has arrived, damaged. Ive been charged the full amount. I dont want it OR the Groupon since neither company could be bothered to respond to my issue in a timely manner. Please process my refund and advise how i get my $$$ back from Qualtry. Thank you.*Terry Bryant
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Customer service issue
Reported by GetHuman-terrybry
Jan 13th, 2019 - a mon ago
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GetHuman-terrybry started working on this issue
Jan 13th 10:19pm