Hi, I spent yesterday trying to purchase a * night stay at Fredericks hotel with *?cour...

GetHuman-shalls's customer service issue with Groupon from January 2019

142695 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-shalls's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shalls's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shalls will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shalls can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-shalls may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shalls's own words
Hi, I spent yesterday trying to purchase a * night stay at Fredericks hotel with *?course meal & breakfast I added the **% off discount code which bought the cost down from £***to £*** I tried several times to pay via my card and it wouldn’t go through I tried again this morning re-added the SITEWIDE discount code and it didn’t recalculate it just took payment! I hadn’t even confirmed the payment I had simply added the discount code?! This is not the deal I had agreed to purchase and I am not happy as I use groupon regularly without ever having this problem please reply ASAP
GetHuman-shalls did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-shalls fixed the problem
We are waiting for GetHuman-shalls to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shalls fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shalls
Jan 13th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 142695 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shalls started working on this issue
Jan 13th 9:55am