Details on the Groupon not accurate

GetHuman1941446's customer service issue with Groupon from January 2019

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The issue in GetHuman1941446's own words
Book a weekend to relax and swim and skate. ... I purchased a Groupon for the ridge hotel for January ** based on the description on the Groupon site. Upon contacting the hotel I found that a lot of the things I wanted to do there that were listed as included in the Groupon are not options. I would like to cancel and get my money back so I can go to a different hotel.
I was really excited for the weekend getaway and everything I wanted to do is not an option.
I want a refund so I can go to a different hotel.
I've been on Groupon for a year and always heard good things before.
I contacted the hotel directly and they apologized and were ok with me cancelling but said it had to be through Groupon.
I have an issue with Groupon too
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Groupon

The Ridge Hotel
Customer service issue
Reported by GetHuman1941446
Jan 11th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 16 customers so far
Similar issue to 141518 others
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Timeline
GetHuman1941446 started working on this issue
Jan 11th 2:08am