GetHuman1941446's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Name on account, Email on account, and Billing address
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1941446's own words
Book a weekend to relax and swim and skate. ... I purchased a Groupon for the ridge hotel for January ** based on the description on the Groupon site. Upon contacting the hotel I found that a lot of the things I wanted to do there that were listed as included in the Groupon are not options. I would like to cancel and get my money back so I can go to a different hotel.
I was really excited for the weekend getaway and everything I wanted to do is not an option.
I want a refund so I can go to a different hotel.
I've been on Groupon for a year and always heard good things before.
I contacted the hotel directly and they apologized and were ok with me cancelling but said it had to be through Groupon.
I have an issue with Groupon too
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