Hi we purchased one of ur spa days for bannatyne. It states you can use it at Ingleby B...
GetHuman1909916's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1909916's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1909916's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1909916 will want to follow the link below to head to their help center. We will check on GetHuman1909916 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1909916 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1909916's own words
Hi we purchased one of ur spa days for bannatyne. It states you can use it at Ingleby Barwick gym*spa but I go to put the details in to receive my voucher and Ingleby Barwick doesn’t come up, but it states you can go to Ingleby Barwick! We won’t use the voucher if this is the case i want a full refund, also on my orders says I’ve ordered * when I have only purchased * so if this is case I want a refund.
GetHuman1909916 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1909916 fixed the problem
We are waiting for GetHuman1909916 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.