I booked a hotel room for this Saturday and Sunday and was charged out my account *** d...

GetHuman1909487's customer service issue with Groupon from January 2019

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1909487's own words
I booked a hotel room for this Saturday and Sunday and was charged out my account *** dollars and when I went to check in they told me I had no reservation at all. I need to know where my money went and who can actually tell me when I’m going to get it back my bank already looked up my transaction history and seen were Groupon took the funds I am highly upset I had gotten this room for a very important night and was mad a fool of and wasted so much time dealing with this and even know hassling back and forth with different people just trying to get my money back that y’all took already y’all didn’t wait to take my funds so idk what’s the problem
GetHuman1909487 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1909487
Jan 6th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 137933 others
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GetHuman1909487 started working on this issue
Jan 6th 5:58pm