We bought * tickets for Martini's and Magic with Naathan Phan at the Alexis Park Las Ve...
GetHuman-ericegge's customer service issue with Groupon from January 2019
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The issue in GetHuman-ericegge's own words
We bought * tickets for Martini's and Magic with Naathan Phan at the Alexis Park Las Vegas for an evening show at * PM on January *rd, ****. We came from Los Angeles to Las Vegas to see the show. We got to the venue **-** minutes early, the hotel did not tell us that the show was cancelled, Groupon did not tell us either. We bought the tickets * days earlier. When the show time finally arrived, the manager finally let us know that the show had been cancelled indefinitely. We have since tried to reach out to Groupon with no success to get a full refund and no one has responded.
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