"Get Human"!!!*Order * ********** - Re: Salon **, NYC ******My credit card was charged...

GetHuman1842730's customer service issue with Groupon from December 2018

10 views | 130873 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1842730's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1842730's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1842730 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1842730 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1842730 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1842730's own words
"Get Human"!!!*Order * ********** - Re: Salon **, NYC ******My credit card was charged $**.** (PNC Visa ending ****) on ******. I was never able to use this Groupon at Salon **, so I requested a refund from Groupon and just noticed that my credit card was never refunded. Groupon has another Order * ********** which states (under status) that this order was refunded but under order total it says $*.** and underneath it says PayPal. I called Paypal and they never received an order from you for a Salon ** Groupon, so I do not understand why you did not credit my PNC Visa A*C ending in ****. I called my PNC Bank and they are going to dispute this charge with you so please call me at (***) ***-**** to resolve and credit my PNC Visa A*C ending in **** immediately. Agnes Martinez

GetHuman1842730 did not yet indicate what Groupon should do to make this right.

How GetHuman1842730 fixed the problem

We are waiting for GetHuman1842730 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1842730 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1842730
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 130873 others
0 customers following this


GetHuman1842730 started working on this issue
Dec 27th, 2018 7:37pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians