Hello, this is Melinda Segal. I wrote in on December **, because this salon was unable...

GetHuman1819446's customer service issue with Groupon from December 2018

3 views | 128341 similar | 0 following
Help with my Groupon issue
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GetHuman1819446's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1819446 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1819446 can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1819446's own words
Hello, this is Melinda Segal. I wrote in on December **, because this salon was unable to schedule an appointment no sooner than * to * weeks. I therefore requested a refund and have not heard back from you on the status of that request. Please refund my payment. This does me no good * months in the future. I had contacted the merchant and they told me to contact Groupon for a refund. Thank you.*********************************The order number for your purchase on December **, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* *Studio B Salon and Day Spa — A Haircut, Style, and Full Highlights* ***$**.*** * *Subtotal:*$**.*** * *Discount:*-$*.*** * * *Total:*$**.**

GetHuman1819446 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1819446
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 128341 others
0 customers following this

Timeline

GetHuman1819446 started working on this issue
Dec 23rd, 2018 7:22pm

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