I purchased the TFK cooking class but after leaving several voicemails to schedule the...

GetHuman-marrika's customer service issue with Groupon from December 2018

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The issue in GetHuman-marrika's own words
I purchased the TFK cooking class but after leaving several voicemails to schedule the reservations, I was informed that it wouldn’t take place until January which was misleading because I viewed the dates on their site. Due to awaiting to hear back from someone it caused me to exceed the * day window to refund. I’m requesting a refund due to the voucher not being what I expected and asking can it please be turned into a Groupon credit that can be used towards a different purchase. I would like to use the credit today **** to celebrate my husband’s birthday.
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Groupon

Customer service issue
Reported by GetHuman-marrika
Dec 8th, 2018 - 5 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-marrika started working on this issue
Dec 8th, 2018 4:52pm