I purchased a groupon for brow tinting and called for an appointment. I have left sever...

GetHuman-lisakops's customer service issue with Groupon from December 2018

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GetHuman-lisakops's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisakops will want to follow the link below to head to their help center. We will check on GetHuman-lisakops later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lisakops's own words
I purchased a groupon for brow tinting and called for an appointment. I have left several messages with no call back. I received a text with the only option of coming in that same day only of the text reply , a Sunday which I could not. I texted back asking what other days availabile and no reply. I tried texting several times again with no reply and left another message on voicemail. Never received a reply. I need a refund on this groupon and very displeased. .
GetHuman-lisakops did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-lisakops
Dec 8th, 2018 - 5 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-lisakops started working on this issue
Dec 8th, 2018 10:11am