I wished to purchase two adult "royalty" and one child "royalty" pass to "Medieval Time...

GetHuman-jemi_nyc's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jemi_nyc's own words
I wished to purchase two adult "royalty" and one child "royalty" pass to "Medieval Times." The tickets had to be purchased individually. I completed the purchase of one adult pass, but then it said that no other adult or child "royalty" passes were available. It was to be a Christmas present for my kids and grandson. I cannot use just one adult ticket, so I would appreciate a refund of the $**.** I paid for the one ticket. It was just purchased earlier today so must be canceled today, I believe.
GetHuman-jemi_nyc did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jemi_nyc
Dec 6th, 2018 - 6 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-jemi_nyc started working on this issue
Dec 6th, 2018 9:26pm
GetHuman-jemi_nyc shared this issue with your circles on Google+
Dec 6th, 2018 9:27pm