I purchased two Groupon vouchers for Peirre Alexandre for £** each - Total £**. On re...
GetHuman-bjamil's customer service issue with Groupon from December 2018
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bjamil's own words
I purchased two Groupon vouchers for Peirre Alexandre for £** each - Total £**. On receiving the vouchers I discovered they are for new customers only. Since I'm an existing customer I was unable to use this voucher today. Therefore I would like to request a refund of both vouchers.**I've logged in to my account several time to request a refund but unfortunately the Customer Support page has been frozen most of the day and I've been unable to move forward with the process.
GetHuman-bjamil did not yet indicate what Groupon should do to make this right.
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