Groupon Is invisible when issues occur...No Human...

GetHuman1689158's customer service issue with Groupon from December 2018

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105583 similar
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0 following
Help with my Groupon issue
GetHuman1689158's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1689158 will want to follow the link below to head to their help center. We will check on GetHuman1689158 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1689158 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1689158's own words
I made the order below. There is no number on Groupon to make an appointment. I went to the address supplied, but it was a residential address and nobody was there. I left a message to be contacted and have not been contacted up till now. I want an immediate refund. Its hard to reach Groupon Customer Service. They appear to be invisible. Has anyone had this issue with any Merchant?**Order *:*********Purchase Date:*Tuesday, Oct **, *****Status:*Expires On Feb **, *****Expires:*Wednesday, Feb **, *****Qty:**
GetHuman1689158 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Beauty Treatment
Customer service issue
Reported by GetHuman1689158
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 105583 others
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Timeline
GetHuman1689158 started working on this issue
Dec 4th, 2018 6:39pm
GetHuman1689158 shared this issue with followers on Twitter
Dec 4th, 2018 6:40pm