Please help investigated as per following:*Try to book for ** Dec at **am but couldn’t...

GetHuman-pianahu's customer service issue with Groupon from December 2018

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The issue in GetHuman-pianahu's own words
I was trying to book my voucher, but won’t let me booked using this voucher. There was a reservation date on **November but I didn’t book this date and I haven’t use this voucher. Also this restaurant not allow you redeem on public holiday and **** is Melbourne cup public holiday. ... Please help investigated as per following:*Try to book for ** Dec at **am but couldn’t. *“Bensons on Martin” Deal is not available on Public Holiday. But it stated I had a reservation on *-**-****. But that day is a Melbourne Cup public holiday.*Please try to reset this reservation so I can redem on **-**-**** as this voucher will expire very soon. (** December ****).*Thank you very much.*SECURITY CODE: *B***EAB*F*GCODE: VS-SVFZ-FGHL-TZ**-L*HP
*. This restaurant voucher is not valid on Public Holiday. *. **** is Melbourne cup public holiday so you can not redeem on this date.**. When you redeemed your restaurant voucher, it would appear used on DD*MM*YYYY or “Pending” so will not show up on available. But my restaurant voucher still come up available.
Please reset the unknown reservation field so I can book.*Account name: Piana Huynh*Email: P*****@***.com
I have been a customer for over one year. I have bought and redemption many vouchers with no issues and found Groupon site is wonderful, value for money, great saving time& money.
Please resolve this as soon as possible. I like to redeem this very soon as it will expire very soon.
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Groupon

Restaurant Groupon voucher
Customer service issue
Reported by GetHuman-pianahu
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 7 customers so far
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Timeline
GetHuman-pianahu started working on this issue
Dec 3rd, 2018 11:30pm
GetHuman-pianahu shared this issue with others over email
Dec 3rd, 2018 11:31pm
GetHuman-pianahu shared this issue with others over email
Dec 6th, 2018 3:35am