GetHuman1683328's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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GetHuman1683328's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1683328 will want to follow the link below to head to their help center. We will check on GetHuman1683328 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1683328 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1683328's own words
********** *CREDIT *VISA DDA REF******* GROUPON INC GROUPON COM * IL*$**.** ********** Khepra's Raw Food Juice Bar! is the one that has taken my money. I have never been there and at the time I wanted to do this but I have chanced my mind.********************* *DEBIT CARD *VISA DDA PUR******* GROUPON INC GROUPON COM * IL*-$**.** *************** *DEBIT CARD *VISA DDA PUR******* GROUPON INC GROUPON COM * IL*-$**.** ******I am trying to get my refund ASAP. I hope you can help me because I need my money back. I have been trying to find out but I am not getting any where.
GetHuman1683328 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1683328
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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GetHuman1683328 started working on this issue
Dec 3rd, 2018 10:15pm