Hello! I bought a groupon last night and realized AFTER I purchased it, that it was und...

GetHuman1680595's customer service issue with Groupon from December 2018

Help with my Groupon issue
The issue in GetHuman1680595's own words
Hello! I bought a groupon last night and realized AFTER I purchased it, that it was under my very old email account. I currently have an updated account but for some reason, the app had me logged in under my old college account. Anyway, after I purchased, I got the notification on the app that a confirmation email was sent to this old email address (*****@***.com) and I can't access it. Am I still able to use the Groupon (and gift it to my bf) - I don't like massages... by just using the Voucher under this old account in my app? Please, I'd just like to know if I can still redeem it or if not, can I get a full refund. Thank you for your help!
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Customer service issue
Reported by GetHuman1680595
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
Seen by 7 customers so far
Similar issue to 103819 others
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Items needed
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Email on account
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GetHuman1680595 started working on this issue
Dec 3rd, 2018 5:38pm
GetHuman1680595 indicated the issue is not fixed yet.
Dec 3rd, 2018 5:40pm