I have had a groupon account for years, currently I wanted to trade in a voucher for so...

GetHuman1680274's customer service issue with Groupon from December 2018

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The issue in GetHuman1680274's own words
I have had a groupon account for years, currently I wanted to trade in a voucher for something else. I proceeded to do so and sent it off to exchange. I then got an email indicating that the addition amount can not be processed to my visa as it needs to be updated. This is true. When I attempt to do so it now tells me my e-mail is not recognized and will not allow mw to update my profile. This is extremely frustrating.
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Groupon

Customer service issue
Reported by GetHuman1680274
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1680274 started working on this issue
Dec 3rd, 2018 5:06pm