I went to order one deal on the escape room in Patchogue but groupon ended up charging...
GetHuman-mayflea's customer service issue with Groupon from December 2018
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mayflea's own words
I went to order one deal on the escape room in Patchogue but groupon ended up charging me $*** twice. Then when I went to use my promo code, both of my codes didn’t work. I marked one of the groupons as used because I thought it would make the promo code work but it didn’t. I want my $*** refunded for the double charge and the fact that my promo code didn’t work. I ended up not using any of my groupons and wasted my money.
GetHuman-mayflea did not yet indicate what Groupon should do to make this right.
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