I bought a car detailing and I called the place first to get clarification my seats wou...

GetHuman-maddyca's customer service issue with Groupon from December 2018

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The issue in GetHuman-maddyca's own words
I bought a car detailing and I called the place first to get clarification my seats would be cleaned, they informed me they wouldn’t be shampooed but hot water extracted. They explained the process and it’s what I needed so I bought the groupon and called to schedule an appointment. They called shortly before my appt a couple days later and said their detailer wasn’t in, and rescheduled me for the next day. They next day I showed up the detailers not there for my appt and is gone to lunch. I talk to someone else and they said I had to pay $** more on top of my groupon to get that service. I want my money refunded and will not be using this business again.
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Customer service issue
Reported by GetHuman-maddyca
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman-maddyca started working on this issue
Dec 1st, 2018 9:56pm