I bought a car detailing and I called the place first to get clarification my seats wou...

GetHuman-maddyca's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-maddyca's own words
I bought a car detailing and I called the place first to get clarification my seats would be cleaned, they informed me they wouldn’t be shampooed but hot water extracted. They explained the process and it’s what I needed so I bought the groupon and called to schedule an appointment. They called shortly before my appt a couple days later and said their detailer wasn’t in, and rescheduled me for the next day. They next day I showed up the detailers not there for my appt and is gone to lunch. I talk to someone else and they said I had to pay $** more on top of my groupon to get that service. I want my money refunded and will not be using this business again.
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Groupon

Customer service issue
Reported by GetHuman-maddyca
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-maddyca started working on this issue
Dec 1st, 2018 9:56pm