I purchased a Groupon on November **, ****. The order number for my purchase is...
GetHuman-elenayus's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman-elenayus's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elenayus will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elenayus can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
The issue in GetHuman-elenayus's own words
I purchased a Groupon on November **, ****. The order number for my purchase is ****-******-******. However, I have no chance to open, print or use it otherwise since on November **, **** someone redeemed it. I discovered the usage of my voucher when I got an email confirming that the Groupon was recently redeemed at Superior Thai Spa. I'd like to get the Groupon replaced and let me know whether it is safe to purchase other Groupons using my account. Thanks.
GetHuman-elenayus did not yet indicate what Groupon should do to make this right.
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