Hello, I bought a Groupon for Ichiban in Canton Mi. I payed $** for a $** voucher to th...
GetHuman-xxhooper's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-xxhooper's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-xxhooper may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-xxhooper's own words
Hello, I bought a Groupon for Ichiban in Canton Mi. I payed $** for a $** voucher to this restaurant. The coupon expires today Nov.** ****, I tired to use the coupon on Nov.** but they waitress told me I could not use it on my own bill because someone at our Ichiban grill that wasn’t part of my group is using theirs. I never plan on returning to this restaurant because of this situation and I would like a full refund.**Thank you
GetHuman-xxhooper did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-xxhooper fixed the problem
We are waiting for GetHuman-xxhooper to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.