Need one set if poss. with best seats I ordered and need refunded for second set bought accidentally since first set never let me finish.

GetHuman-katstanz's customer service issue with Groupon from November 2018

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The issue in GetHuman-katstanz's own words
If my first set of tickets I tried to order did go though, I would love to see show. The second set showing need REFUND Please. On September **, **** wee early hours of the new day, I tried and tried to purchase tickets for Trans Siberian Orchestra but it would never let my pick my seats or continue with transaction. While going though bank statements, I found TWO charges, Dated ********** both sets for $***.** Transaction ** * S*************** & Charge ** is S***************. Since I never picked seats or opinion selection of what to do with tickets like print or will-call, I would greatly like my charges reversed equaling refund to my account. If any questions, please ... DO I HAVE ONE SET OF TICKETS I CAN STILL SEE THE SHOW AT *:**PM ...hope so. If I don't have tickets available and non available now(not behind the band) REFUND Please. On September **, **** wee early hours of the new day, I tried and tried to purchase tickets for Trans Siberian Orchestra but it would never let my pick my seats or continue with transaction. While going though bank statements, I found TWO charges, Dated ********** both sets for $***.** Transaction ** * S*************** & Charge ** is S***************. Since I never picked seats or opinion selection of what to do with tickets like print or will-call, I would greatly like my charges reversed equaling refund to my account. If any questions, please
I could NEVER finish any order. If either transactions ordered any tickets or not???....only need one set, If no tickets ordered and not available, refund both sets. Love to have seats attemped to order first time.
Hopefully, my first order tickets!!! If no tickets available, refund both sets!
Order in past while living in Ohio with different account. This is my first order on my new Georgia account
Cursed!! Emailed old Groupon custom service address.
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Groupon

Tran-Sibeian Concert ticket..system never let me pick seats or finish transactions yeppp * sets
Customer service issue
Reported by GetHuman-katstanz
Nov 30th, 2018 - 6 mons ago
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GetHuman-katstanz started working on this issue
Nov 30th, 2018 7:19pm