This is my second request e-mail to get in touch with a CUSTOMER real person in regards...

GetHuman-ursi's customer service issue with Groupon from November 2018

3 views
 | 
100766 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-ursi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ursi's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ursi will want to follow the link below to head to their help center. We will check on GetHuman-ursi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ursi may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ursi's own words
This is my second request e-mail to get in touch with a CUSTOMER real person in regards to my order *****-******-****** it is cast iron cookware set of * for $**.** **.* Guilty by GUCCI for $**.**.*Total of $**.**.*I have requested last night on ******** for this order to be canceled and for representative to call me. No results and now on ******** I received an E-mail stating my order is on it's way not even ** hrs.from contacting Groupon to cancel above order and to please contact me.*my contact tel****-***-**** please con tact me ASAP.*Thank you.*Sincerely Ursula Szczepanski.
GetHuman-ursi did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ursi fixed the problem
We are waiting for GetHuman-ursi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ursi fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-ursi
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 100766 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ursi started working on this issue
Nov 30th, 2018 7:15pm