Received return shipping label for order ID ****** and dropped off at usps on...

GetHuman-albarber's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-albarber's own words
Received return shipping label for order ID ****** and dropped off at usps on ********. Tracking * **************************. Checked usps tracking and confused. I requested notifications for tracking info, i.e., when delivered and now appears I will be notified when delivered in Santa Clara? I live in Santa Clara. I want to be notified when delivered to Groupon. Please check tracking to see if everthing is set to happen properly for a successful return and refund. Item returned for improper fit. I already reordered what is, hopefully, correct size. Please advise. Thank you.
GetHuman-albarber did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-albarber
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-albarber started working on this issue
Nov 30th, 2018 6:48pm