I downloaded the groupon app onto my phone then purchased hockey game tickets. only aft...
GetHuman-kinsrysa's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-kinsrysa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kinsrysa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kinsrysa will want to follow the link below to head to their help center. We will check on GetHuman-kinsrysa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kinsrysa may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-kinsrysa's own words
I downloaded the groupon app onto my phone then purchased hockey game tickets. only after I purchased the tickets did I realize that the app automatically logged me in to groupon under my old email address, which I can no longer log into. I need help to somehow switch the email address on my groupon app to the current one I use now, because the tickets were sent via e-mail. I'am also too afraid to sign out of the current groupon app because I don't know the password to get back in under that (old*incorrect) email, and the only proof I have of my purchase is in my pending groupon section.
GetHuman-kinsrysa did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kinsrysa fixed the problem
We are waiting for GetHuman-kinsrysa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.