I purchased the River City Brass Band at Carnegie Music Hall on December * using the co...

GetHuman-rakdmr's customer service issue with Groupon from November 2018

Help with my Groupon issue
The issue in GetHuman-rakdmr's own words
I purchased the River City Brass Band at Carnegie Music Hall on December * using the coupon SUPER for **% off. My groupon shows on my account twice. I only want two tickets. Also, if it is **% off, why is my discount only $*.**. Please call me at ***-***-**** or email at *****@***.com. Dolores M. Rak"
GetHuman-rakdmr did not yet indicate what Groupon should do to make this right.
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How GetHuman-rakdmr fixed the problem
I didn't realize that when you purchase two tickets for a performance that you have to click on two vouchers. I thought that I was going to get double (four tickets) if I did that, but you need to redeem once on each of the two groupons listed, i.e one for each person.
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-rakdmr
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
GetHuman-rakdmr shared how to fix
Seen by 4 customers so far
Similar issue to 99765 others
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Items needed
Name on account
Email on account
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Timeline
GetHuman-rakdmr started working on this issue
Nov 30th, 2018 12:30am
GetHuman-rakdmr confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 7:21pm