no show cleaning service

GetHuman-valbenn's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman-valbenn's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-valbenn will want to follow the link below to head to their help center. We will check on GetHuman-valbenn later to make sure it's all set or try to help escalate.
The issue in GetHuman-valbenn's own words
Trying to reach a live body by any means ....phone, chat, email ... I purchased a house cleaning service & scheduled appt for today *:**a. They never showed up & never called. This cleaning was needed today since my house goes on market tomorrow. Now I am scrambling to find someone else .... I sent them email asking for refund & their response was I have to contact Groupon since that is who I paid. I want a refund of LG-JVYN-*GSK-*RXN-*RY*
This is the worse example of poor customer service I have ever seen
They could make this right by making it possible to acutally contact customer service
I have an issue with Groupon too
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Groupon

So Amazing Cleaning
Customer service issue
Reported by GetHuman-valbenn
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 99294 others
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Items needed
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Timeline
GetHuman-valbenn started working on this issue
Nov 29th, 2018 7:38pm
GetHuman-valbenn shared this issue with friends on Facebook
Nov 29th, 2018 7:38pm
GetHuman-valbenn shared this issue with others over email
Nov 29th, 2018 7:41pm
GetHuman-valbenn indicated the issue is not fixed yet.
Nov 29th, 2018 7:45pm